2024 Digital Equity Survey

This survey was conducted by MassPolling group on behalf of the City of Boston to measure gaps in internet access, digital devices, and digital skills across the City and specifically measuring the gaps in vulnerable populations.

Base survey: The main element was a representative survey of 1,109 residents of Boston. This included a base sample of 700 respondents as well as an oversample to reach a total of 300 each of Black and Latino residents of the city. The survey was administered via a combination of live telephone interviewing, text to web interviewing, and online surveys. The approximate questionnaire length was 16 minutes when conducted by live interviewer, and 9 minutes when conducted online. Final results were weighted to match target population parameters for the city of Boston both within race and ethnicity and for the city as a whole. Population parameters were drawn from a variety of sources including the American Community Survey, MAPC, and elsewhere. The credibility interval for the survey is approximately 3.5 percentage points at a 95% confidence level inclusive of the design effect.

The survey was conducted as a part of a larger project in collaboration with CTC, HRiA and the city of Boston. Funding for the project was provided by the Massachusetts Broadband Institute. The questionnaire was offered in Arabic, Cape Verdean Creole, English, French, Haitian Creole, Portuguese, Russian, Simplified Chinese, Somali, Spanish, Vietnamese and Traditional Chinese.