Boston Emergency Services Team (BEST)

Through a close partnership with the BEST, Mental Health Clinicians co-respond with BPD officers to improve response to mental health-related calls for service. These clinicians can also assist with holding cell evaluations, provide critical follow-up, and assist with mental health training of BPD officers.

BEST operates independently from the BPD and maintains their own confidential client database. Therefore, the BPD will only present monthly aggregate data as provided by this partner organization. The BPD does not have access to any client information per HIPAA and other privacy concerns.

This dashboard includes two metrics for the BEST clinicians: the number of incidents to which BEST clinicians co-responded with BPD officers, and the proactive engagement/ follow-ups conducted by BEST clinicians.