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City of BostonA prototype of Analyze Boston by Datopian, not an official City of Boston website. Visit Boston.gov

Datasets

2 datasets

Boston 311

311 Service Requests

This data set includes all channels of engagement in which a service request is created. Refer to this link to learn more about BOS:311 : https://www.cityofboston.gov/311/ LOOKING FOR CASE UPDATES? If your case number…

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Updated Nov 12, 2026

Boston 311

Mayor's 24 Hour Hotline

Before the launch of the Boston 311 platform in 2015, City constituents could request non-emergency City services through the Mayor's 24 hotline by phone, web, or other channels. This a legacy dataset which contains…

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Updated Jun 7, 2019

Prototype by Datopian · not an official government website · data from data.boston.gov